Privacy Policy Statement for Solenquorae

We are committed to protecting your privacy and safeguarding your personal information. This policy explains how information is collected, used, and protected in compliance with Canadian privacy regulations and industry best practices.

Information We Collect

We collect personal and technical data to deliver our automated recommendations and maintain our platform’s security.

• Personal details such as your name, contact information, and account credentials provided during registration or communication.
• Usage data including login times, feature access, and interaction analytics to help improve the user experience.
• Device and browser details such as IP address, device type, and session activity for technical troubleshooting and safety.
• Cookies and tracking data collected through site interactions, helping us enhance services and support analytics.

How We Use Information

Your information is used only for the purposes of delivering, improving, and securing our platform and communications.

• To provide trading recommendations and related updates, customized to your preferences and activity patterns.
• To analyze user interaction and system usage statistics, supporting ongoing enhancements and troubleshooting.
• To fulfill legal and regulatory obligations according to Canadian data protection standards and industry requirements.
• To secure and maintain the platform, protecting users against unauthorized access and data loss.

Legal Basis for Processing

We process your data under Canadian law for service delivery, platform safety, and user consent.

Main legal bases include your explicit consent for communications, fulfilling contractual obligations, and meeting regulatory requirements for data protection and service assurance.

Information Sharing

We share information only when essential and in strict accordance with legal, regulatory, or operational requirements.

• Third-party service providers may access data to enable essential features like communication, hosting, or analytics—each bound by confidentiality agreements.
• Information may be disclosed if required by Canadian law or regulations, or to comply with legal processes and court orders.
• Aggregated, anonymized data may be shared for research or system enhancement purposes, without directly identifying individuals.

Data Security

We use industry-standard encryption, secure network protocols, and robust access controls to safeguard your data. Regular security assessments, staff training, and incident response planning are part of our ongoing commitment. While we work to keep your information secure, no online transmission can be completely guaranteed against threats. Please report any security concerns promptly using the contact information below.

Your Rights

You have rights regarding your data under Canadian law and can contact us to exercise them.

• Request access to your personal data collected and processed by our platform or partners.
• Request correction of inaccuracies or incomplete personal information within your account or profile.
• Request deletion of your personal data where permitted by law and not essential for contractual or regulatory purposes.
• Object or restrict the processing of your data in certain circumstances, as allowed under Canadian privacy legislation.

Cookies and Tracking

Cookies and tracking technologies are used to personalize your experience and enhance platform performance. You can manage cookies in your browser settings or through our cookie policy page.

Cookie Policy Details Cookie Policy Details

Contact Information

If you have questions about your privacy or need to exercise your rights, please contact our support team using any method below. We respond promptly and aim to resolve all concerns fairly.

Policy Changes and Updates

We may update this privacy policy to reflect changes in operations or regulations. Any revisions will be posted with a revised date indicated below.